Privacy Policy

We use the information we collect for the following purposes:

• Responding to inquiries: To respond to demo requests, answer questions, and provide information about our services
• Service communications: To send you relevant updates about PSE's services, platform availability, or your account (where applicable)
• Site operations: To monitor, maintain, and improve the performance and security of the Site
• Analytics: To understand how visitors use the Site so we can improve content and user experience
• Legal compliance: To comply with applicable laws, regulations, and legal processes
• Fraud prevention: To detect, investigate, and prevent fraudulent transactions and abuse

We do not use your information for automated decision-making or profiling that produces legal or similarly significant effects on you.

We do not sell, rent, or trade your personal information to third parties for their marketing purposes. We may share your information in limited circumstances:

• Service providers: We share information with vendors who help us operate the Site and deliver our services (e.g., form processing, email delivery, and analytics). These providers are bound by contractual obligations to protect your data and are prohibited from using it for their own purposes.
• Business transfers: If PSE is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you via the email address on file or a prominent notice on the Site.
• Legal requirements: We may disclose information if required by law, court order, or governmental authority, or where we believe disclosure is necessary to protect our rights, your safety, or the safety of others.
• With your consent: We may share information for any other purpose with your explicit consent.

We retain personal information for as long as necessary to fulfill the purposes for which it was collected, including to respond to your inquiry, maintain our business records, and comply with legal obligations.

Specifically:

• Demo request data is retained for up to 24 months from last contact, or until you request deletion
• Analytics data is retained in aggregate, anonymized form and is not linked to identifiable individuals after 13 months
• Server log data is retained for up to 90 days for security and operational purposes

When information is no longer needed, we securely delete or anonymize it in accordance with our data retention schedule.

We implement and maintain reasonable administrative, technical, and physical safeguards designed to protect your information against unauthorized access, disclosure, alteration, and destruction. These measures include:

• TLS/HTTPS encryption for all data transmitted to and from the Site
• Access controls limiting personal data access to authorized personnel on a need-to-know basis
• Regular review of our security practices and vendor security posture

No method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security. In the event of a data breach that affects your rights and freedoms, we will notify affected individuals as required by applicable law.

Depending on your location, you may have certain rights regarding your personal information:

• Access: The right to request a copy of the personal information we hold about you
• Correction: The right to request correction of inaccurate or incomplete information
• Deletion: The right to request deletion of your personal information, subject to certain exceptions
• Portability: The right to receive your data in a structured, machine-readable format
• Objection / Restriction: The right to object to or restrict certain processing of your information
• Withdraw consent: Where processing is based on consent, the right to withdraw it at any time

Residents of California have additional rights under the California Consumer Privacy Act (CCPA/CPRA), including the right to know what personal information is collected, the right to opt out of sale (we do not sell personal information), and the right to non-discrimination for exercising these rights.

To exercise any of these rights, contact us at info@payrollsynergyexperts.com. We will respond within 30 days (or within applicable statutory timeframes). We may need to verify your identity before fulfilling a request.

Our Site may use cookies and similar tracking technologies:

• Essential cookies: Required for basic site functionality. These cannot be disabled.
• Analytics cookies: Help us understand how visitors interact with the Site (e.g., pages visited, session duration). Data collected is aggregated and used only for site improvement.

You can control or disable cookies through your browser settings. We do not use advertising, tracking, or retargeting cookies. We do not respond to “Do Not Track” browser signals at this time, as no universal standard for interpreting such signals currently exists.

Email: info@payrollsynergyexperts.com

Website: payrollsynergyexperts.com