Terms of Service

These Terms of Service (“Terms”) govern your access to and use of the website located at payrollsynergyexperts.com (the “Site”) and any related services, content, or communications provided by Payroll Synergy Experts (“PSE,” “we,” “our,” or “us”).

By accessing or using the Site — including by submitting a demo request, contacting us, or simply browsing — you agree to be bound by these Terms and our Privacy Policy, which is incorporated by reference. If you are accessing the Site on behalf of a company or organization, you represent that you have the authority to bind that entity to these Terms.

These Terms apply to the marketing website only. Separate agreements govern the use of PSE's platform, software, and professional services for contracted clients.

PSE provides payroll compliance and benefits integration services to businesses, including the CHAP AI compliance intelligence platform and CHAP Guard browser extension. Our services include:

• Payroll Processing: End-to-end payroll execution with real-time compliance validation across federal, state, and local jurisdictions
• Benefits Integration: Seamless connections between benefit providers and HRIS/payroll platforms
• Tax & Compliance: Automated tax filing, multi-jurisdiction payroll compliance, and audit documentation
• Workforce Analytics: Reporting and dashboards for payroll, headcount, and labor cost visibility
• CHAP AI Platform: AI-powered compliance intelligence that detects statutory violations, flags risks, and generates audit-ready documentation

Access to PSE's platform and services is by invitation or executed service agreement only. This Site is provided for informational and lead generation purposes. Submitting a demo request does not constitute a binding service agreement.

The Site is intended for use by business professionals who are at least 18 years of age and have the legal capacity to enter into binding agreements. By using the Site, you represent and warrant that you meet these requirements.

The Site is not directed to consumers or individuals acting in a personal, non-commercial capacity. Our services are designed exclusively for businesses.

You agree to use the Site only for lawful purposes and in compliance with these Terms. You agree not to:

• Use the Site in any way that violates applicable local, state, national, or international law or regulation
• Transmit any unsolicited or unauthorized advertising or promotional material (spam)
• Impersonate any person or entity, or falsely state or misrepresent your affiliation with any person or entity
• Engage in any conduct that restricts or inhibits anyone's use or enjoyment of the Site, or which may harm PSE or users of the Site
• Use any robot, spider, crawler, scraper, or other automated means to access the Site for any purpose without our express written permission
• Attempt to gain unauthorized access to any portion of the Site, other accounts, computer systems, or networks connected to the Site
• Interfere with or disrupt the integrity or performance of the Site or the data contained therein
• Submit false or misleading information through any form on the Site

We reserve the right to investigate and take appropriate action against anyone who violates these provisions, including removing content, blocking access, and/or reporting to law enforcement.

All content on the Site — including but not limited to text, graphics, logos, icons, images, audio clips, data compilations, software, and the overall design and arrangement thereof — is the property of Payroll Synergy Experts or its content suppliers and is protected by United States and international copyright, trademark, and other intellectual property laws.

The PSE name and logo, “CHAP AI,” “CHAP Guard,” and all related product names, service marks, and logos are trademarks or registered trademarks of Payroll Synergy Experts. You may not use these marks without our prior written consent.

Limited License

We grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Site solely for your own informational and business evaluation purposes. This license does not include:

• Reproducing, distributing, publicly displaying, or creating derivative works from Site content
• Using data mining, robots, or similar data gathering tools on the Site
• Downloading or copying account information for the benefit of another party
• Any use of the Site that generates commercial value for a third party without our written consent

Any rights not expressly granted herein are reserved by PSE.

In the course of evaluating or engaging PSE services, you may receive access to non-public information about PSE's products, platform, roadmap, pricing, or clients (“Confidential Information”). You agree to:

• Hold Confidential Information in strict confidence using at least the same degree of care you use to protect your own confidential information (but no less than reasonable care)
• Not disclose Confidential Information to any third party without PSE's prior written consent
• Use Confidential Information solely for evaluating or engaging our services

These obligations do not apply to information that is or becomes publicly known through no breach of these Terms, that you already knew prior to disclosure, or that you receive from a third party without restriction.

THE SITE AND ALL CONTENT, INFORMATION, MATERIALS, AND SERVICES PROVIDED THROUGH THE SITE ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.

PSE does not warrant that:

• The Site will be uninterrupted, timely, secure, or error-free
• Information on the Site is complete, accurate, or current
• Defects in the Site will be corrected
• The Site or its servers are free of viruses or other harmful components

Compliance requirements vary by jurisdiction and change frequently. While our platform is designed to reflect current regulations, PSE does not warrant that all content is complete, accurate, or up to date for every jurisdiction. Users are responsible for confirming compliance requirements applicable to their specific circumstances.

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL PSE, ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, PARTNERS, OR SUPPLIERS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO:

• Loss of profits, revenue, or business
• Loss of data or information
• Business interruption
• Damages resulting from unauthorized access to or use of our servers or any personal information stored therein
• Any bugs, viruses, or the like transmitted to or through the Site

EVEN IF PSE HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

IN NO EVENT SHALL PSE'S TOTAL AGGREGATE LIABILITY ARISING OUT OF OR RELATED TO YOUR USE OF THE SITE EXCEED ONE HUNDRED DOLLARS ($100.00).

Note: Liability limits for contracted platform services are governed by your executed service agreement with PSE, which may differ from the limitations above.

You agree to defend, indemnify, and hold harmless PSE and its officers, directors, employees, agents, and partners from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising out of or relating to:

• Your violation of these Terms
• Your use of the Site or any content obtained from the Site
• Your violation of any third-party rights, including intellectual property rights or privacy rights
• Any content you submit through forms or other interactive features on the Site

PSE reserves the right to assume exclusive defense and control of any matter otherwise subject to indemnification by you, and you agree to cooperate with PSE's defense of such claims.

The Site may contain links to third-party websites or reference third-party services. These links are provided for your convenience and informational purposes only. PSE has no control over the content, privacy policies, or practices of any third-party sites or services and accepts no responsibility for them.

PSE's platform integrates with third-party payroll and HRIS platforms (such as UKG and ADP). Integration with these services is governed by the applicable third-party terms of service. PSE is not affiliated with, endorsed by, or an agent of these platforms unless expressly stated in a written agreement.

References to third-party products, services, or companies on this Site do not constitute endorsement by PSE.

These Terms shall be governed by and construed in accordance with the laws of the State of New York, without regard to its conflict of law provisions.

Dispute Resolution

In the event of any dispute arising out of or relating to these Terms or your use of the Site, the parties agree to first attempt to resolve the dispute through good faith negotiation. If the dispute cannot be resolved through negotiation within 30 days, either party may pursue the matter through binding arbitration administered by the American Arbitration Association (AAA) under its Commercial Arbitration Rules.

Any arbitration shall be conducted on an individual basis and not as a class action or representative proceeding. You waive any right to participate in a class action lawsuit or class-wide arbitration related to your use of the Site.

Notwithstanding the foregoing, either party may seek injunctive or other equitable relief in a court of competent jurisdiction to prevent the actual or threatened infringement, misappropriation, or violation of a party's copyrights, trademarks, trade secrets, patents, or other intellectual property rights.

PSE reserves the right, in its sole discretion, to terminate or suspend your access to the Site at any time, for any reason, without notice or liability, including if we reasonably believe that you have violated these Terms.

Upon termination, all provisions of these Terms that by their nature should survive termination shall survive, including intellectual property provisions, warranty disclaimers, indemnification, and limitations of liability.

Email: info@payrollsynergyexperts.com

Website: payrollsynergyexperts.com

These Terms of Service constitute the entire agreement between you and PSE regarding the use of the Site and supersede all prior agreements and understandings.